Most AI demos look impressive and quietly cost a fortune. We build AI that does specific, measurable jobs — and host it on your hardware when your data shouldn't leave the building.
Challenges we solve
Pilots that never reach production — A flashy demo that only the IT team knows how to use, eating subscription fees while business value stays hypothetical.
Sensitive data sent to public APIs — Marketing wants ChatGPT for customer enquiries — but your contracts forbid sending PII outside the firewall.
Workflows that still need humans glueing them — Three SaaS tools that should work together — but a person re-types the data between them every day.
How we approach it
AI chatbots — customer & internal — Trained on your knowledge base, escalation paths defined, handoffs to humans built-in. Cantonese, Mandarin, English.
Local LLM deployment — Llama 3, Qwen, or Mistral hosted on your own GPU — answers stay inside your firewall.
RAG over your documents — Retrieval-augmented generation grounded in your contracts, policies, manuals — no hallucinations, citations on every answer.
Workflow automation — n8n, Zapier, Power Automate, or custom RPA — the glue between your systems, finally.
Process audit & re-engineering — We map the actual flow, identify the bottleneck, then automate where it pays back.
API & systems integration — CRM, ERP, ticketing, calendars — wired together with proper error handling and audit logs.
Key features
On-prem GPU sizing — We spec the right hardware for your model size and concurrency target.
Vector database setup — Pinecone, Weaviate, or local pgvector — chosen for your scale.
Evaluation harness — Quantitative quality measurement, not just vibes — tracked over time.
Human-in-the-loop design — Every workflow has a clear escalation path; nothing critical runs unattended.
Frequently asked questions
Should we use a public LLM or run our own?
For non-sensitive content, public APIs are usually right. For PII, contracts, medical, financial — local LLM is increasingly the only acceptable answer.
How accurate are the chatbots?
With RAG and proper grounding, our deployments routinely achieve 90%+ on first-response correctness. We measure and report monthly.
Can AI replace our helpdesk?
No — but it can handle the repetitive 60–70% of tickets, freeing your team for the work that needs them.
Serving businesses across Hong Kong and Macau. Book a site survey or speak to our team about your IT infrastructure, network, security, or AI workflow project.